No Where To Hide

Heard the following exchange between sales associates in the restroom at Best Buy:

"Ah, texting in the restroom."
"Yeah, it's the only place you can hide."

Perhaps we should be teaching customer relation policies in our technology classes? I think kids walk away from high school with such a sense of entitlement, that they don't understand how their actions (such as texting INSTEAD of serving customers) is detrimental to the entire business, and ultimately their own paycheck.